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| Contact Us: |
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Hotline : 852-21425555
Whatsapp : 852-96106841
Fax : 852-21746177
Email : flower@yampo.net
Office Address : Rm 606, Kin Sang Industrial Building, 147 Wai Yip Street,
Kowloon Hong Kong. |
Ordering¡G |
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To order, simply fill in
the form and submit, or print it out and fax us on (852) 2142 5555 or
Use ORDER FORM. Both of these can be done
any time of any day. If access to the Internet is unavailable, phone
our hotline (852) 2142 5555, which is open Monday-Sunday 8:00am-7:00pm.
After an order is received, it will be confirmed by either fax, email
or phone by our customer service department before the order proceeds. |
Payment
Methods ¡G |
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Times
of Delivery ¡G |
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Times: |
Set
times delivery |
9¡G00a.m
~12¡G00p.m |
12¡G00p.m.~17¡G00p.m. |
17¡G00p.m.~19¡G00p.m. |
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Location: |
Hong
Kong, China, Macau, Taiwan, USA, UK, and Internation. |
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| For immediate ordering and delivery, or delivery out of our office time, please contact us and we will try to arrange the best delivery time. |
About Florist¡G |
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- Our flowers are processed & treated with "Floralife" plant food and carefully conditioned in our spacious cool room immediately upon arrival from the airport. We pamper our flowers with TLC (tender loving care) to make sure they stay fresher longer and open to their fullest bloom.
- Ensure the highest quality and fresh with floral materials sent to you. Please try to put in vases after received the flowers, and adding a large amount of open water, Made into a flower timber to avoid dehydration.
- Due to have the problem of temporary shortage of seasonal flowers, so the picture will have a little change because of supply rise and fall of flowers. If the flowers of the floral shortage, will be the same floral instead. In case of out of stock, the flower pots, baskets, vases or accessories in the picture, will be appropriate containers, accessories supplies alternative.
- Three sessions of delivery time : 09-12 (morning), 12-17 (afternoon), 17-19 (evening).
- Flowers remote location, if the case can not be served. We will notify the giver to cancel the order.
- Delivery the flowers by the specified time period, if no sign or reject the goods when delivered, both would be regarded as completion of the transaction.
- If the delivery address change temporarily and resulting in additional delivery charges. The delivery charge will add depending on the circumstances.
- If you want to send the following cities is not within the scope of delivery. Please call our shop or via e-mail notification, we can open for you to express delivery services in the city of flowers in 24 hours.
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Quality
Satisfaction¡G |
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If
requested, the sender can receive a photograph of the sent arrangement.
In the event of any comments or complaints you wish to make, please click here to send a email to us, and you should receive a reply within 24 hours. We offer
a 100% guarantee on quality satisfaction.
Our designers use only the freshest flowers available so varieties and
colour may vary.
The recipient will also receive a feedback form accompanying with their
gift, which they can fill in and return if they wish. All feedback forms
received by our computer system are then reviewed by the management
and a monthly meeting will be held to discuss the customer response
and improvement that should be made to provide better service. |
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